Tuesday, June 17, 2014

28 Days Later in June


28 days later, and summer is here! This month we are highlighting 5 awesome new features, and then giving you just a taste of some of the reliability and user experience improvements that we have made recently. There are a TON of great improvements coming for July so be sure and check back in with us next month.

Screen Record

Last month we announced the availability of audio recording for all calls. This month we built on that capability and now include screen share recording along with audio. You can now fully record any meeting-audio and screen-for easy replay later. Just like audio record, anyone can initiate a recording and everyone knows that it is happening.

Outlook Plugin

One of the most requested features from our Windows desktop users was for an Outlook plugin to make it easier for them to schedule a meeting directly from their Outlook calendar. We have always made it super easy to schedule a meeting with Biba, just add meet@biba.com as an attendee to any meeting that you are scheduling. Now on Windows once you have installed the Outlook plugin Biba will add meet@biba.com for you as well as include your dial-in, passcode, and screen share information in the invite description.

Local International Dial-ins

Another frequent request from our customers is for additional local dial-in numbers for specific countries or regions. This month we made it much easier for our engineering team to accommodate those requests. This month we added Germany to the list of countries that has a local dial-in option. Look for additional countries to be added to the list later this summer, including India.

Join Meeting Using Pin

Once users get a taste of Biba they want to share the magic with their colleagues. One request from users has been to allow people they are meeting with to join a meeting using the Biba app, but not have to register for an account. This month we added that functionality and meeting attendees can now choose to attend a meeting with audio, screen share and video on the Biba app just by entering their meeting PIN.


Manual Presence


Last month we made some improvements to Presence so that it was visible from more parts of the product. This month we have added the ability to manually change your Presence. If you have an all day event on your calendar that would normally indicate you were busy, you many want to change your status to "Available". If you are working on a project and don't want to be interrupted, you can change your Presence to "Busy". You still have the option to keep Presence set to "Automatic" and Biba will update your status based on your calendar and if you have recently been using your computer or mobile device.



Reliability and User Experience

We are constantly working to improve our reliability and user experience - here are some of those updates from the past month.



PowerPoint Slide Show supported with Windows Share as well as Desktop Share.



Message retry if a message is not sent due to poor network connectivity. 





Ongoing improvement for audio quality including better echo cancellation on Windows. Auto un-mute when answering a call on desktop.





Better support for hot plugging devices like USB headsets.


Send a message to everyone on a call from the incoming call screen. Biba always starts all meetings on time and lets users choose to Answer, Decline, Snooze or now Message All.


Roster notifications to let users know when there are changes to the call roster.


So that's it for June and v2.8 - see you next month!



2 comments:

  1. Replies
    1. I am so sorry you had a bad experience with our plugin. This feature requires the Biba Windows client version 2.8.2314 and provides support for Microsoft Outlook 2011 and 2013 running on Windows Vista, Windows 7 or Windows 8. For more information regarding the installation process please see https://biba.zendesk.com/entries/58021298-Does-Biba-have-an-Outlook-plug-in-for-Windows-

      Feel free to contact support@biba.com if we can answer any questions regarding the Outlook plug-in feature (or anything else Biba related).

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